Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Christ Centered Relationship Coaching ("CCRCoaching," "we," "our," or "us") collects, uses, and protects your personal information when you visit our website, complete a form, or engage in our coaching services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

• Your name, email address, and phone number when you complete our contact or intake form
• Responses to intake questionnaire questions about your relationship history, faith background, and emotional patterns
• Payment information processed through third-party payment processors (we do not store payment card details)
• Communications you send us via email, Voxer, or other channels

Information Collected Automatically:

• Basic website analytics (pages visited, time on site) through tools such as Google Analytics
• Your IP address and browser type for security and performance purposes
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule coaching sessions
• Deliver coaching services and related support
• Send administrative communications (session reminders, follow-ups, feedback requests)
• Improve our website and service offerings
• Comply with legal obligations

We do not use your information for automated decision-making, marketing, or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Third-party service providers who assist us in operating our business (scheduling tools, email platforms, payment processors) — these parties are contractually obligated to protect your information
• Legal or regulatory authorities when required by law
• Professional advisors (attorneys, accountants) under strict confidentiality

We will never share the content of your coaching sessions with any third party without your express written consent, except where required by law (e.g., imminent risk of harm to yourself or others).

4. Confidentiality of Coaching Sessions

All information shared during coaching sessions is held in strict confidence. As a life coach (not a licensed therapist or medical professional), we are not mandatory reporters in most jurisdictions; however, we reserve the right to disclose information if we believe there is an imminent risk of serious harm to you or others.

Session notes are stored securely and are not shared with any third party without your consent.

5. Cookies

Our website may use cookies to enhance your experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client information is typically retained for 3 years following the conclusion of coaching services, after which it is securely deleted.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at brent.ccrcoaching@gmail.com.

8. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

12. Contact Us

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